After repeated use the polycarbonate plastic on discs can become scratched and scuffed, resulting in annoying interruptions or a complete loss of laser detection. Once this happens, cleaning kits are ineffective. The play surface of the disc now requires resurfacing and polishing to operate as intended. With advanced equipment it's possible to restore the play surface of CD's, DVD's, and Game Discs to a virtually flawless condition!

Play Side Damage:
Play Side (Silver side) damage is identified by scratches that show a reflection or double image when examining the bottom or play side of your disc closely. A scratch that occurs on the bottom side of a disc may be resurfaced and polished out. The depth of the scratch will determine the success of the repair. Keep an eye on these scratches during normal use. If they get too bad request a "No Obligation" CD Hospital Repair Mailer. For a small fee, you can have your discs restored to like-new condition.

The Reflection Test: Hold your disc, bottom or play side up. While looking at the scratches on the play side, tilt the disc slightly, back and forth, and check each scratch for a reflection or double appearance. Scratches on the bottom of the disc will have a reflection, these can easily be repaired. Scratches or wrinkles in the top side will appear as a single line only.

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Label Side Damage:
Damage to the label side will prevent your disc from playing perfectly. Depending on the severity of the damage, some discs will work perfectly once all the scratches are removed from the playing side. If you are unsure about the type of damage to your disc, try this simple Light Test:

Hold your disc 24 inches away form a 40 watt light bulb, label side facing the bulb. If you see light coming through pin holes or scratches, this disc is scratched on the label or top side. In some cases a disc lightly damaged on the label side will work perfectly after all the other scratches have been eliminated from the playing side. You may send your discs to us for free assessment. If we fail to make your disc play like new, you will be given a full refund of the amount you paid for the repair of that disc.