Please note we do not repair
double sided DVDs
After
repeated use the polycarbonate plastic on discs
can become scratched and scuffed, resulting in annoying
interruptions or a complete loss of laser detection.
Once this happens, cleaning kits are ineffective.
The play surface of the disc now requires resurfacing
and polishing to operate as intended. With advanced
equipment it's possible to restore the play surface
of CD's, DVD's, and Game Discs to a virtually flawless
condition!
Play Side Damage:
Play Side (Silver side) damage is identified by
scratches that show a reflection or double image
when examining the bottom or play side of your disc
closely. A scratch that occurs on the bottom side
of a disc may be resurfaced and polished out. The
depth of the scratch will determine the success
of the repair. Keep an eye on these scratches during
normal use. If they get too bad request a "No Obligation"
CD Hospital Repair Mailer. For a small fee, you
can have your discs restored to like-new condition.
The Reflection Test:
Hold your disc, bottom or play side up. While looking
at the scratches on the play side, tilt the disc
slightly, back and forth, and check each scratch
for a reflection or double appearance. Scratches
on the bottom of the disc will have a reflection,
these can easily be repaired. Scratches or wrinkles
in the top side will appear as a single line only.
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Label Side Damage:
Damage to the label side will prevent your
disc from playing perfectly. Depending on the
severity of the damage, some discs will work perfectly
once all the scratches are removed from the playing
side. If you are unsure about the type of damage
to your disc, try this simple Light Test:
Hold
your disc 24 inches away form a 40 watt light
bulb, label side facing the bulb. If you see light
coming through pin holes or scratches, this disc
is scratched on the label or top side. In some
cases a disc lightly damaged on the label side
will work perfectly after all the other scratches
have been eliminated from the playing side. You
may send your discs to us for free assessment.
Our Guarantee:
If we fail to make your
disc(s) work like new, you
will be given a full refund of the amount you
paid for the repair.
